Privacy Policy

Last updated: May 8, 2026

AI Chatbot ("we", "us", or "our") operates the aichatbot.ge website and AI chatbot services (the "Service"). This Privacy Policy explains how we collect, use, and protect information when you interact with our Service.

1. Information We Collect

Messages & Conversations

When you interact with an AI chatbot powered by our Service — whether through Facebook Messenger, a website widget, or another supported channel — we collect and store the messages you send and the responses generated by our AI. This includes text content and metadata such as timestamps and sender identifiers.

Technical Data

We may automatically collect:

• Device information — browser type, operating system, screen resolution
• Usage data — pages visited, interactions with the chatbot widget
• IP address — used for rate limiting and abuse prevention

Business Client Data

If you are a business using our admin dashboard, we collect the email address and credentials you use to sign in, as well as the business configuration data you provide.

2. How We Use Your Information

• Provide the Service — deliver AI-generated responses relevant to your queries
• Improve quality — analyze conversations to improve response accuracy
• Prevent abuse — rate limiting, deduplication, and spam detection
• Support our clients — give business clients access to conversation history through the admin dashboard
• Comply with legal obligations

3. Data Storage & Security

Your data is stored on Google Cloud Platform (Firebase/Firestore) in European data centers. We use industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and secret management for API keys and credentials.

4. Third-Party Services

Our Service integrates with the following third-party providers:

• Google Cloud / Firebase — infrastructure, authentication, and database
• Google Gemini — AI language model used to generate chatbot responses
• Meta (Facebook) — Messenger platform integration for businesses that enable this channel

Each provider has its own privacy policy governing how they process data. We encourage you to review their policies.

5. Data Retention

Conversation data is retained for as long as the business client maintains an active account with us. Deduplication records are automatically deleted after 10 minutes. Rate limit counters are periodically cleared. Business clients may request deletion of their data at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, contact us at the email address below.

7. Children's Privacy

Our chatbots may be used by educational institutions. We do not knowingly collect personal information from children under 13 without parental or institutional consent. If you believe a child has provided us with personal information without appropriate consent, please contact us immediately.

8. Cookies

Our website and widget do not use tracking cookies. We may use essential cookies or local storage for authentication and session management on the admin dashboard.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

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10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: george@weappify.net
Website: aichatbot.ge